Terms of service

Welcome to California Hat House. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or country of residence. You agree not to use our products or services for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

All products sold by California Hat House are made to order. Product colors, designs, and embroidery placement may vary slightly due to screen settings and manufacturing processes.

We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing & Payments

All prices are listed in U.S. Dollars (USD). Prices are subject to change without notice.

We accept secure payments through third-party payment providers. We do not store or have access to your payment details.

4. Orders & Cancellations

Once an order is placed, it cannot be canceled, modified, or changed, as production begins immediately.

Please review your order carefully before checkout, including size, color, design, and shipping address.

5. Shipping

Shipping times are estimates and not guaranteed. Delays caused by carriers, customs, weather, or other factors are outside our control.

We are not responsible for lost or stolen packages once marked “Delivered” by the carrier.

6. Returns & Refunds

All sales are final. We do not accept returns or exchanges.

Refunds or replacements are only offered for damaged, defective, or misprinted items. Customers must contact us within 7 days of delivery with clear photo evidence.

Please review our Refund Policy for full details.

7. Intellectual Property

All content on this website—including logos, designs, text, images, and graphics—is the property of California Hat House and may not be copied, reproduced, or used without written permission.

8. Third-Party Services

We may use third-party providers (such as printing, shipping, and payment processors) to fulfill orders. We are not responsible for the actions or policies of third-party services.

9. Limitation of Liability

California Hat House shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of California, United States.

11. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page.